Return & Refund Policy
We know buying custom-made items feels personal. Still wondering about something? Our FAQ has answers, and our team is just an email away if you need more help.
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Every item in our store is printed and manufactured individually upon receipt of your order. Because we do not keep physical inventory, we cannot accept returns or exchanges for change of mind, buyer's remorse, or incorrect size/color/style selections.
💡 Tip: Please carefully review the sizing charts provided on each product page before finalizing your purchase. -
We want you to love your purchase! If your item arrives damaged, defective, or with a clear manufacturing or printing error, we will gladly provide a free replacement or a full refund.
Timeframe: Contact us within 30 days of delivery (or 45 days for international orders)
Requirements: Do not mail the item back. Instead, email [Your Support Email Address] with your order number and clear photos showing the damage or printing defect.
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If your tracking information shows the package is lost in transit or has extended past the estimated delivery window, please reach out to us. We'll work to resolve the issue with the carrier.
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We are not responsible for delivery failures caused by incorrect shipping addresses entered during checkout. Please double-check your shipping information before completing your order.
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For damaged, defective, or misprinted items, email [Your Support Email Address] with:
Your order number
Clear photos showing the issue
We'll respond promptly to help resolve your concern.
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Since every item is custom-made-to-order starting immediately upon receipt, cancellations may not be possible once production begins. Please review your order details carefully before checkout.